Shipping policy

Shipping Policy

FREE SHIPPING ON ORDERS FOR 3 OR MORE TEES!

  • Orders are shipped within 1 to 4 business days. 
  • Once it ships, you'll receive a tracking email. 

     

    Delivery Times & Shipping Fees

    Once your order has been dispatched, here's what to expect:

  • Australia - 2 to 6 business days; 6.95 AUD
  • New Zealand - 5 to 10 business days; 18 NZD
  • United States - 2 to 5 business days; 4 USD
  • Canada - 10 to 14 business days; 10 CAD

Please note these are estimated timeframes. Occasionally things move at their own pace — not unlike a horse that has decided today is not a rushing day. Carrier delays and customs processing can affect delivery times and are outside our control. We appreciate your patience and promise it will be worth the wait.

Where We Ship To

We currently ship to Australia, New Zealand, the United States, and Canada. Because the equestrian community doesn't stop at the border, and neither do we.

A Few Things Worth Knowing

Please take a moment to double check your shipping address before placing your order. An incorrect or incomplete address can result in your order going astray — and while we'll always do our best to help, we're not able to take responsibility for deliveries that fail due to address errors supplied at checkout.

Lost or Undelivered Orders

We make every effort to ensure your order arrives safely and on time. Once a parcel has left us, it is in the hands of the shipping carrier — but if something seems wrong, please get in touch and we'll do everything we can to help.

To give us the best chance of sorting things out, please contact us within the following timeframes from your shipping date:

  • Australia & New Zealand — within 30 calendar days of shipping
  • USA & Canada — within 45 calendar days of shipping

If we don't hear from you within these windows, we're unfortunately unable to offer a refund or reprint as the order will be considered fulfilled. We know that's not what anyone wants — which is why we always recommend keeping an eye on that tracking email.

Questions?

We're real people who genuinely want your experience to be a good one. If you have any questions about your order, your delivery, or anything else entirely, just drop us a line at support@stablesocietyequestrian.com. We're easy to find and even easier to talk to.